Frequently Asked Questions

Where is Estes Therapy Located?

Address: 3333 Camino Del Rio South, Suite 215
San Diego, CA 92108

Estes Therapy is centrally located and easy to find. My counseling office is located in the Mission Valley area of San Diego, CA. The office is centrally located off of Highway 8. The cross street is Texas Street. A great location for counseling and therapy sessions!

You will find plenty of guest parking space at the front of the building. My counseling office is located on the 2nd floor at Suite 215. You will know you are at the right place When you enter the waiting room and see the water fountain and refreshments.

How Quickly Can I Schedule A Counseling Appointment?

You don’t have to wait at all!  Here at Estes Therapy, you can usually schedule an appointment as soon as the next day or the same week.  If you have an emergency and need to be seen today, give me a call and I can see what we can do! We like to have available counseling sessions to provide the best service for you.

I do my best to fit my clients in quickly and to get started on therapy right away. Time is of the essence and change needs to happen quickly. Keep in mind that prime-time slots get filled quickly, so scheduling the counseling sessions sooner rather than later is encouraged. I now have an online scheduler. so you can book an appointment as soon as one day in advance. The online scheduler allows you to pick the time that works best for you, choose the therapist (either myself or one of my interns), and receive text message/email reminders along the way. Click the button to the right to begin the process of online scheduling.

Does Your Credit Card Machine Accept Flex Spending Accounts?

Yes! My credit card machine is coded for mental health/therapeutic medical services and allows for flex spending account credit cards.  FSA, also known as flexible spending account or flexible spending arrangement, is occasionally used by my clients due to counseling being a medical/mental health expense.



What Are Your Office Hours?

Day, Evening and Weekend appointments are available! Estes Therapy offers therapy appointments starting as early as 9:00am and as late as 8:00pm, both week days and on weekends. I try to make the therapy appointments work with your schedule, so we are now offering appointments both during the day and evening. If you need a weekend, please specify when you are making the phone call or sending an email. Evening and weekend appointments are with one of the therapist interns. If you specifically want to work with Jennine (that’s me!), my schedule is Monday – Thursday from 9:00am-5:00pm.

What Therapy Style Do You Use?

I use a solution focused, goal oriented approach in counseling. We will work together as a team while addressing the issues. While I am the expert, my goal is that you will become the expert of your relationships and your reactions. I want you to walk away feeling confident and having a full personal “tool box.” I work from an attachment lens of emotionally focused therapy (EFT) along with Cognitive Behavioral Techniques.

Do You Offer a Sliding Scale Fee to Pay for Counseling?

The answer is YES!   We want to make it possible for you to get the help you need at an affordable rate.  There are two different ways to receive a lower rate. The first is by utilizing one of our well-trained Associate Therapists where you essentially get 2 therapists for the price of one because Jennine oversees all cases. Sessions with Associate Marriage and Family Therapists are $125. Additionally, we also have a limited number of sliding scale slots available for those that qualify. Don’t get discouraged about counseling. All you have to do is pick up the phone and give us a call to get more information about sliding scale counseling San Diego.

How Do I Pay for Counseling Sessions?

We have many options for you here at Estes Therapy! The payments for counseling sessions are either made ahead of time (with the online scheduler) or at the end of each independent counseling session.  You can pay for counseling sessions in the form of cash, check, credit card, or medical flex spending account credit cards.  If you want to use your insurance, you can pay for each session and submit a form to get reimbursed.

Do You Take Insurance? How can I get Reimbursed?

Most people love to use insurance for payment of their individual or couples therapy sessions. Unfortunately, I do not accept insurance at this time. As of right now, I provide my clients with a receipt upon request.  Many clients with a PPO have found that their insurance will reimburse for a percentage of what they pay.  Often times the counseling insurance will ask for a diagnosis and other codes which I am happy to help you with.    Once you receive your monthly or annually receipt, you can forward it to your current insurance provider for possible reimbursement. Some insurances reimburse the entire amount, some reimburse a portion, and some do not reimburse at all.

Even though I may not take counseling insurance to cover the services, I will do my best to help you find a way to make it possible. I’d recommend that you speak to your insurance company to discuss the details regarding their reimbursement policy. Also, ask about the specific treatment of couples or individual counseling. Your counseling insurance should be able to help give you all the information you need before we start the therapy process.

Frequency of therapy appointments

The frequency of therapy appointments often depend on the issues being addressed. I like to start the counseling session with my clients discussing the process, what to expect, and treatment plan. Usually after the first assessment sessions, I will have a better understanding of your specific situation and needs. Every situation is different when it comes to treatment plans and frequency of therapy appointments. Some people meet with me on a weekly basis, while others meet with me every other week,  every 3 weeks, or  even once a month.

I often recommend that couples and individuals in distress start therapy weekly, which allows us to lay the ground work for success. My goal is that you will become the expert of your life and your relationships, but without putting a Band Aid over the wound for a temporary correction; I want you to see long term change. As we begin to see progress, we can gradually have therapy sessions further and further apart, as is appropriate for your situation.

If you are concerned you won’t be able to meet on a weekly basis, we can always come up with a plan for the weeks we don’t meet.  Usually this will include homework assignments, writing down agendas, and getting books along side the counseling.  Either way, we will do what we can to make this possible for you.

If you have a question about the frequency of therapy appointments, pick up the phone and give me a call.

How Much Does Counseling Cost?

Paying for therapy shouldn’t be a guessing game, and I want to be upfront with how much counseling costs. Not only can you budget for your counseling sessions ahead of time, you also get to pick the right support for your case. There are five options.

  • Option 1: $200 per session: You can meet with Jennine Estes (that’s me!), a licensed Marriage and Family Therapist, for $200 per therapy session and each session is for 50-minutes long. Some people meet with me once a week, other people meet with me every other week or once a month. It all depends on your particular needs.
  • Option 2: $150 per session: You can meet with a licensed Marriage and Family Therapist, for $150 per therapy session and each session is for 50-minutes long. Some people meet with me once a week, other people meet with me every other week or once a month 
  • Option 3: $135-$150 per session: You can meet with an Associate Marriage and Family Therapist (graduated with their master’s degree in Marriage and Family Therapy and currently working on gaining their clinical hours for licensure in California) for $135-150 per counseling session. The associates receive my direct supervision and I over see each clinical case… basically, you are getting two therapists to focus on your situation at the cost of one intern. Learn more here: What is an Associate MFT?
  • Option 4: Sliding Scale for low-income families (limited slots available).  We don’t let money stand in the way of getting the help you need.  We offer several low fee/low-cost slots with high-quality therapy services for all individuals in San Diego. No matter where you stand financially, we are here to help you get what you want in life. Please call to discuss rates and options.
  • Option 5: $85 per session via Telehealth (online only).  Sometimes it doesn’t feel like we can make time to drive out to a session with our busy schedules or limited transportation. Many people prefer Telehealth counseling because it is generally less expensive than traditional therapy (we offer online counseling for $85), saves time by not having to commute, and can be done in the privacy or your own home.  Of course, if you prefer sessions by telephone, that is an option also.

How Many Counseling Sessions Will it Take?

People often ask me about how many counseling sessions will it take to achieve their therapy goals or to get results.  These are both very important things to know.  My therapy appointments are goal-focused and result-oriented.

Some people find that they leave the first session with a better understanding of things, starting better conversations in relationships, feelings of hope, or that they aren’t alone in the process.  Even though I work from a short-term therapy approach (10-18 sessions), each person and situation are unique.  My advice is that the harder you work in and out of the therapy office, the quicker you will get results; however, if there are traumas or relationship wounds, the therapy may be stretched out and need more in-depth focus.

The length of counseling and coaching sessions depend on the issues we are addressing, the client(s), the frequency of the therapy sessions, and the willingness to work through the issues.  As a therapist, I will do my best to do whatever I can to help get long-term results quickly.  Try the counseling and see how many counseling sessions it will actually take.  I will be up front with you and tell you exactly where we are in the process.