Counseling Policy and Procedures San Diego

Estes Therapy Counseling Policy Procedures San Diego

Psychotherapy is not easily described in general statements. It varies depending on the personalities of the psychotherapist and patient, and the particular problems you bring forward. There are many different methods I may use to deal with the problems that you hope to address. Psychotherapy is not like a medical doctor visit. Instead, it calls for a very active effort on your part. In order for the therapy to be most successful, you will have to work on things we talk about both during our sessions and at home.

Therapy can have benefits and risks. Since therapy often involves discussing unpleasant aspects of your life, you may experience uncomfortable feelings like sadness, guilt, anger, frustration, loneliness, and helplessness. On the other hand, psychotherapy has also been shown to have benefits for people who go through it. Therapy often leads to better relationships, solutions to specific problems, and significant reductions in feelings of distress. But there are no guarantees of what you will experience.

Estes Therapy is owned by Jennine Estes, MFT.  She is a licensed Marriage and Family Therapist MFT#47653 and supervises her interns.

Appointments scheduled online or over the telephone:

The counseling sessions scheduled and booked online must be pre-paid. Credit card information is required to hold your therapy appointment if you are scheduling via telephone or text message.

Cancellation Policy:

At Estes Therapy, we have a strict 24 hour cancellation policy. If you need to reschedule or cancel your appointment, it must be done before 24 hours of your appointment. There are no refunds for any appointments cancelled or rescheduled within 24 hours of the appointment.


In general, the privacy of all communications between a patient and a therapist is protected by law, and I can only release information about our work to others with your written permission. But there are a few exceptions.

In most legal proceedings, you have the right to prevent me from providing any information about your treatment. In some proceedings involving child custody and those in which your emotional condition is an important issue, a judge may order my testimony if he/she determines that the issues demand it.

There are some situations in which I am legally obligated to take action to protect others from harm, even if I have to reveal some information about a patient’s treatment. For example, if I believe that a child, elderly person or disabled person is being abused, I am required to file a report with the appropriate state agency.

If you have any questions about the counseling policy procedures San Diego, please call Jennine at (619) 558-0001.


Individual and Couples Counseling Policy Procedures San Diego