Communication is absolutely essential

...yet it seems to be the most difficult part of relationships. Couples frequently come into my office saying they want “healthier communication.” But what does that really mean? All of these high-functioning, business-oriented, goal-driven couples communicate with one another by expressing how they feel and discussing ongoing issues. They regurgitate their problems over and over, reshape the way they say things, shift their perspective, and constantly try various ways to explain their side. So why isn't it working?